The PayPal system is designed to drop your connection, or 'time out', after five minutes of inactivity.
If the system is timing out in less than five minutes, it may be due to a loss of secure connection, which is usually caused by net congestion
In addition, if you do not clear your cache files periodically, you may experience longer loading or browser closing times. In order to improve your performance on the web and specifically while visiting our site, we suggest that you occasionally clear your cache.
Below are instructions to clear your cache for various browsers. If your browser is not listed below, we suggest that you use the help section of your browser or contact their customer service center.
Your computer stores copies of frequently accessed pages in the memory cache or disk cache. This way, the computer doesn't have to retrieve the page from the network each time you view it.
To set the size of the memory cache or to clear it (Windows and Unix only):
Please Note: If you are attempting to write a long description when sending a payment or Money Request/Invoice, we recommend opening a text document, typing your message, then copying and pasting it into the PayPal page.